Although you can use your own SMTP server, please be aware that at least 2 emails are sent from the domain. This means you should white-list the sending of all emails through your smtp server that use this domain.

The reject email will come from:

The Excel report will come from:

You can continue to use our own SMTP server or set your own but please don’t┬álog a support ticket if emails don’t get sent. It is down to you to make sure you create the right settings in your email server / account / SPF to allow emails to route correctly.

in Templates & Emails

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