Date updated: 1st April 2018
For the purpose of the Data Protection Act 1998 or any subsequent amendment or replacement or supplementary legislation (the “Act”), the data controller is Zahara Systems Ltd of 6 Whitworth Road, Frome, BA11 4BY, England.
We may collect and process the following information about you:
Information you give us.
By filling in forms on our website or by corresponding with use by telephone, email or otherwise you give us information about yourself. This includes information you provide when you register to use our website, apps, subscribe to our services or newsletter, search for products, place an order on our website, participate in discussion boards or other social media functions on our website, enter a competition, promotion or survey, when you chat to one of our sales or support personnel and when you report a problem with our Site.
The information you give us may include your name, address, e-mail address and phone number.
Information we collect about you.
Each time you visit our website we may automatically collect the following information:
We use information held about you in the following ways.
Information you give to us.
We use this information to:
Information we share with third parties. We may share your information with selected third parties.
Information we disclose to third parties.
We may disclose your personal (business) data to third parties:
The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (” EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers or partners. Such staff maybe engaged in, among other things, the fulfilment of the service, the processing of your payment details and the provision of support services. By submitting your data, you agree to this transfer, storing or processing outside of the EEA.
Our website is accessible via the internet and may potentially be accessed by anyone around the world. Other users may access the website from outside the EEA. This means that where you chose to post your data on our website, it could be accessed from anywhere around the world and therefore a transfer of your data outside of the EEA may be deemed to have occurred. You consent to such transfer of your data for and by way of this purpose.
Unfortunately, the transmission of any information across the Internet cannot be guaranteed to be completely secure. Although we will endeavour to protect your information, we cannot guarantee the security of your information transmitted to our website. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right under the Act, free of charge to request:
• access to your personal data;
• rectification or deletion of your personal data;
• a restriction on the processing of your personal data;
• object to the processing of your personal data;
• a transfer of your personal data (data portability).
Where we process your personal data for marketing purposes, we will inform you and obtain your opt in consent (before collecting your personal data) if we intend to use your personal data for such purposes or if we intend to disclose your information to any third party for such purposes. If you change your mind about being contacted in the future, please click on the opt out options and we will remove you from our mailing lists.
We send notifications and emails from time to time in order to update you about any service updates, events and promotions we may be running. If you no longer wish to receive these communications, please disable these in the settings on your device.
We retain personal data for as long as necessary for the relevant activity for which it was provided or collected. This will be for as long as we provide access to the website or services to you, your account with us remains open or and period set out in any relevant contract you have with us. However, we may keep some data after your account is closed or you cease using the services for the purposes set out below.
After your account has been closed, we usually delete personal data, however we may retain personal data where reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, maintain security, prevent fraud and abuse, resolve disputes, enforce our Terms and Conditions, or fulfil your request to “unsubscribe” from further messages from us.
We may retain de-personalised information after your account has been closed.
Please note: After you have closed your account or deleted information from your account, any information you have shared with others will remain visible. We do not control data that other users may have copied from the website or services.
This website is not intended for and shall not be used by anyone under the age of 18.
Our intention is to meet the highest standards when collecting and using personal data. For this reason, we take any complaints we receive very seriously. We encourage people to notify us if they think that our collection or use of their personal data is unfair, misleading or inappropriate.
firstname.lastname@example.org or write to us at: Zahara Systems Ltd, 6 Whitworth Road, Frome, BA11 4BY, United Kingdom