Customer Story: How BA Holidays reduced the cost of purchasing

How British Airways Holidays reduced the cost, time and errors involved in raising requisitions

As part of British Airways, BA Holidays helps customers find and book perfect holidays in locations all round the world. The business has in excess of 250 employees based at Gatwick Airport, many of whom are authorised to make purchases on behalf of the company.

The finance team recognised the importance of controlling the buying process from initial requisition and raising, approving and issuing purchase orders through to recording, matching and authorising invoices from suppliers. This process was highly manual resulting in time consuming and costly errors and inefficiencies.

“I’m really pleased with how easy it is to approve costs using Zahara. The software has helped us control our spending.” Claire Bentley, Managing Director

After deploying Zahara's cloud based purchasing platform, the finance team are now able to view and control the ‘req-to-cheque’ process in real time from any location. The BA team have achieved their objective of reducing the costs, time and errors involved in raising requisitions, making approvals, placing orders and processing suppliers’ invoices.

Read the full Customer Story here.


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