Knowledge Base

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Help Categories

Password Reset

Passwords can be reset in three ways: 

  1. The user can reset their password on the login screen 
  2. You can batch reset users passwords in user management 
  3. You can individually set a users password 
  4. You can individually reset a users password 

 

1

Batch Reset

In User Management, in the left pane, click multiple users and then click the password reset button.

This will generate a password reset email for each of the users. 

2

Individual password reset

Click into an individual users settings and notice at the bottom, you have additional password reset options:

Send password reset link will act as the batch process above. An email will be sent and the user can take action. 

Set password manually will allow you to set a password and provide it to the user.