This is an essential point of Zahara’s functionality. Where an invoice and order differ – you have to adjust the order line items to reflect the invoice. We don’t do this automatically. The Order lines are the truth – this is what you have created and now the supplier has invoiced you, you need to reflect the invoice in the order lines.
As an example. You have 3 order lines as shown below and this went off to the supplier. In an ideal world, the supplier would send you an invoice that exactly matched this.
However, the supplier has sent an invoice as shown:
You now have to reflect this when creating the invoice. You could create a stand alone invoice, with no link to the order. Your order would be orphaned though. What you need to do is create the invoice, select the order it relates to and then adjust the three lines as shown below:
The other point to mention here is that when you are recording the invoice, and using the Order lines, you have the ability to change the coding as well. It could be you need to change the nominal code to assign the invoice to a Project. This is all possible at this stage but doesn’t affect the matching balance.