Two factor (multi factor) authentication is available to all customers under Enterprise or higher plans. It can be enabled for your account so that users can authenticate using the Google authenticator app.
How it works
Ask the Zahara Team to enable it for you. Please submit a support request.
You will then need to enable it for your users – individually in their user records
The user will need to download Google Authenticator onto their phones (or compatible application you prefer to promote) iOS or Android
The user will be asked to set up MFA when they next login – a new screen will appear with a QR code
The user will need to scan a QR code using their authenticator app
The user will generate a code and enter the code – the Zahara app will be registered in Authenticator now and display a new code anytime they are prompted for one.
The user will now be able to access Zahara from this same PC or device for 30 days without issues, provided they have ticked the “remain logged in for 30 days option”
Logging on from a new device will require the passcode being entered from their phone
Choose a day and time for a 30 minute one-to-one Zoom call with one of our specialists. We will show you how Zahara works and explore your key requirements. We will email a confirmation and Calendar entry.
Let's Talk - Schedule a Call
Discovery Call: Use the links below to schedule a Zoom call with one of our team. You can then tell us what you need and the problems you are looking to solve.